Accessibility statement

Welcome to the Finnish Immigration Service’s accessibility statement


This accessibility statement applies to the service http://voluntaryreturn.fi/en/front-page and was created/updated on 29 March 2022. The service is subject to the Act on the Provision of Digital Services, which requires that public online services must be accessible.

The accessibility of the service has been assessed by an external expert organisation.

State of accessibility of the digital service

Partially complies with the accessibility requirements.

Non-accessible content

The website is currently not fully compliant with the requirements

·         Understandable: Subtitling of videos

Non-accessible content and its shortcomings

On the website, there are two videos with English subtitles even though the language spoken on the video is different.

Accessibility requirements that are not met
  • 3.1.1 Language of Page

·         Understandable: The translation of the sentence “Skip to Content”

Non-accessible content and its shortcomings

All language versions of the website have the English sentence “Skip to Content”. The sentence has not been translated into different languages.

Accessibility requirements that are not met
  • 2.4.1. Bypass Blocks

Did you notice a shortcoming in the accessibility of our digital service? Let us know and we will do our best to fix it

By e-mail return@migri.fi

Supervisory authority

If you notice any problems in the accessibility of our website, you should first give feedback to us as the website administrator. It may take 14 days before we can respond to your feedback. If you are not satisfied with our reply or you do not receive any response within two weeks, you can send your feedback to the Regional State Administrative Agency for Southern Finland Opens in a new window. The website of the Regional State Administrative Agency for Southern Finland explains in detail how you can send feedback and how it is processed.

Contact details for the supervisory authority

Regional State Administrative Agency for Southern Finland
Accessibility Monitoring Unit
www.webaccessibility.fi
saavutettavuus(at)avi.fi
tel. +358 295 016 000 (exchange)